The information Vauxhall use (mandatory detail is marked with *) | Why we use it |
1: Contact information: Such as title*, first name*, last name*, address and postcode, email address*, phone number, date of birth*, password* | Registration: Information you provide to us when registering, requesting and using our services and our website. In addition to the registration and administration purposes and if required, for processing your request(s), providing services, for customer service, analysis of sales data and to contact you in accordance with your contact preferences. |
2: Vehicle information: Vehicle Identification Number (VIN), registration number, driver type (company/private/Motability & new/used)*, company name, model*, model year, mileage, service plan details, registration date, MOT date and change of ownership notification as supplied to Vauxhall from the DVLA. | Registration: Information about your vehicle and specific contract data (e.g. purchase date, service dates, active service plans) that we need for the individual performance of the website and to provide a positive usage experience with the best service for your vehicle. |
3: Contact Preferences: email (our main contact channel for offers and updates and news) SMS, telephone, post. | Providing services and communication: Vauxhall-related marketing, market research purposes, customer services, offers, updates and news, analysis of sales data and contact you in accordance with your contact preferences if applicable and based on your consent We also ask you to participate in surveys, which we use for Vauxhall-related marketing, market and opinion research purposes, if you agree. |
4: Retailer information: Registration number*, VIN*, preferred retailer (sales and/or service)* | Registration and Activation to initiate the registration process and verify vehicle ownership. |
5: Log files on your computer: Internet Protocol (IP) address, browser type and language setting, operating system, internet service provider (ISP) and the date/time stamp (statistical data about browser usage and Internet patterns of our users) | To optimise this website in terms of system-performance, usability and providing useful information about our products and services; To manage the website efficiently, learn more about our users’ behaviours across the website analyse trends and gather demographic data about our users as a whole. May be used for our marketing and advertising services and communications (for example optimizing and improving the user experience, providing more attractive special offers and services) |
6: Information collected via cookies | Please see our Cookie Policy for detailed information |
7: If applicable, VauxhallConnect Data: title*, first name*, last name*, email address*, password*, Acceptance of VauxhallConnect Terms and Conditions* | Registration of VauxhallConnect website account and provision of connected services and alert notifications. |
The information we use | Why we use it | Who we share it with |
1. Contact information | Account Management | Opentext Centurion House, London Road, Staines-Upon-Thames TW18 4AX United Kingdom |
1. Contact information 2. Vehicle information 7. VauxhallConnect information |
Account registration via MyVauxhall | PSA Automobiles SA (Groupe PSA), 2-10 Boulevard de l’Europe 78300 Poissy, France And respective IT service provider IBM GBS France 17 Avenue de l'Europe 92275 Bois-Colombes France |
1. Contact information 2. Vehicle information 3. Contact preferences 4. Retailer information 7. VauxhallConnect information |
Pre-registration, preferred Retailer specific service offers, notifications, services, customer communication, garage management, vehicle status, service predictions, diagnostic and maintenance alert notifications | Your selected and/or preferred Vauxhall Retailer if required. Respective service provider of your selected and/or preferred Vauxhall Retailer: Fair Computer Systems Ostendstr. 132 90482 Nürnberg Germany |
1. Contact information 2. Vehicle information 3. Contact Preferences 4. Retailer information |
Customer communication, Vauxhall and service club event notifications | MRM-McCann London 76-80 Southwark St London SE1 0PN UK |
1. Contact information 2. Vehicle information |
Service bookings | OEC Europe Springfield Lyons House Chelmsford Essex, CM2 5TH |